Risk–Free Hosting
With eTexHosting, you can experience a really trouble–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are available.
A 99.9% Server Uptime
Our hosting system is based on a reliable, first–class hardware configuration and a significantly modified Linux version. This is why, irrespective of what your web site is, or how many site visitors you’ve got, or even in case there is a DDoS attack, our web hosting servers will stay up and your websites will remain visible online.
Our hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also built our own internal network in all our datacenters. Everything is based on enterprise–class hardware provided by Juniper. On top of that, on every router, we have set up a firewall with a complex set of rules to help filter out all dubious requests.
Therefore, in each of our datacenters – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center as well as in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to lower all potential risks with our cloud hosting packages and irrespective of the fact that we offer top–notch client support, there are situations when the client simply isn’t content with what we offer. Or he needs to upgrade to a more robust web hosting solution, such as a VPS server or a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully satisfied, we will give you a full refund.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive an answer, you know how irritating this can be, even more so when your website is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here for you and they’ll get back to you in under sixty minutes. And the best thing is that their average ticket response time is below twenty minutes!