Support Channels
A Sixty–Minute Support Ticket Response Time Guarantee
All your support requests will be dealt with in maximum sixty minutes after the ticket or email has been submitted. If your issue requires further assistance from a system administrator, we’ll direct the support ticket or the email to the person in charge, in a timely manner and we will leave a comment to let you know that more time will be needed for discovering the optimal solution. If you make use of our Managed Services package, any of the server administration tasks included there will be performed whenever you prefer.
A Topflight Support Service
Our technical support staff will be at your disposal 24–7 if you require help while working with our Website Control Panel or with any of the applications that we have preinstalled on your behalf on the dedicated hosting server. And if you require assistance tackling all the day–to–day administration tasks on your dedicated server, you can check out our Managed Services package, which includes backup hard disk space, Operating System updates on a weekly basis, troubleshooting and installation procedures, server monitoring and restarting services, etcetera.
An Easy–to–Navigate Help Area
Our Website Control Panel was pre–installed for each dedicated server. Among its characteristics is a rather convenient integrated knowledgebase that will walk you step by step on all the actions that you can carry out. The majority of educational articles in addition video versions which demonstrate all the operations that you can carry out in a very illustrative manner. You will find the how–to articles and the video tutorials in the top right corner of each section of the Website Control Panel.
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Xeon E3 v5
- Dedicated Servers
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$80.00
(per month)
- Xeon E3-1260L V5 2.10 GHz (4 Cores) CPU
- 16 GB RAM
- 2 x 240 GB SSD
- Affordable Domains
- Full plan details
- Full plan details
- Purchase
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Xeon E3 v3
- Dedicated Servers
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$80.00
(per month)
- Xeon E3-1240L V3 2.00 GHz (4 Cores) CPU
- 8 GB RAM
- 2 x 480 GB SSD
- Affordable Domains
- Full plan details
- Full plan details
- Purchase