Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our hosting packages, which means every single support inquiry you submit is going to be answered to in less than one hour max. Our support staff members are taught to quickly overcome any situation and to present you with timely information on any difficulty that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any concern you might have to do with eTexHosting’s products. We have got technicians present all the time to generate assistance at any time needed. You can use the ticketing system or send us an email at any time, alternatively you can pick–up the telephone or make use of the online chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel has a huge practical knowledge base that is integrated into all areas. In each area, you will find a Help button which will load for you a list of step–by–step lessons on how to employ a selected element or perform a particular action. Also, we have crafted course video clips so as to get a better idea of the Control Panel’s interface.