Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Website Control Panel you will find a detailed Help section offering a plethora of articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just type in your question and our clever software will show you the most suitable answer.

  • Top quality support service
  • Instructional Video Clips

  • If you’d like to watch how a task is fulfilled or how an issue is taken care of, instead of just reading about it, examine our compilation of instructional video tutorials. They cover various issues and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 help desk service and a sixty–minute ticket response time guarantee. Our experienced technicians will be at your disposal 24x7 to attend to your questions and to take care of any problem that you might possibly chance upon. Simply send a technical support ticket from the Help Center and we’ll reply instantly.