1 hour ticket response
Our team of tech support engineers is devoted to giving quick answers to each of your inquiries. We’ll review your customer support ticket the moment it is received and will reply back with a solution to your problem within less than one hour after the trouble ticket submission. In reality, our average client support ticket response time is 20 minutes.
An Excellent Client Care Service
We have a team of web hosting support technicians who are eager to reply to all your inquiries anytime you need support. Most of our customer service team members have several years of experience in the hosting realm, so you can constantly count on prompt and appropriate answers to your questions.
A User–Friendly Help Section
Incorporated into the Website Control Panel is an easy–to–navigate Help Center section, which features different information sources. You can browse through a regularly updated knowledgebase offering web hosting account administration articles and site management articles, check the how–to video tutorials or take a peek at the F.A.Q. section.
