Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our group of professionals will try their best to reply to your advice needs in less than 1 hour. If, however, the trouble you have encountered calls for aid from our Admin =Dept,= we will forward the ticket to the person on shift and will post a note to notify you.

  • Top quality support service
  • Qualified Tech Help Service

  • We deliver 24/7/365 client support by using a lightning fast ticket platform integrated into your Control Panel. You could e mail us whenever you want about any of the apps that come installed in advance on the virtual server, this includes the desired Linux distribution, the server management panel and our in–house designed Website Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • A descriptive and frequently updated article base is included in our custom–built Website Control Panel. It provides quick tips on how to carry out all the standard site supervision tasks. The Help area features extensive how to tutorials and step by step video guides. You can access the Help zone by hitting the Help or Video buttons in the top right part of each Control Panel section.