If you have never had a web hosting account or you’re switching companies and the new one employs a Control Panel tool that you haven’t seen so far, you may get puzzled about how to complete a particular operation in your account or on your PC. That is the reason why, a lot of web hosting providers have compiled a knowledge base, which lists the most frequent queries and challenges pertaining to the particular platform they use, rather than including only general info. This kind of knowledge base will allow you to find the necessary information quickly and effortlessly, so you won’t need to devote a lot of time and efforts to issues that may require something as elementary as pressing a button or selecting a tickbox. Thus, not only can you get things done, but you can also learn loads of new and interesting things, both about the way you can manage your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Hosting

If you have purchased your first hosting plan from our company or have migrated your site over to us, you’ll grow familiar with our platform and our custom-created Hepsia Control Panel in no time thanks to the fact that we have prepared an exhaustive web-based knowledge base where you can find all the information that you could ever need – both general info with regards to the hosting service as a whole and more specific info about the separate functions that you can use and the challenges that you can come across. The articles themselves are available in 2 locations. The whole article collection is accessible via the Control Panel’s Help section. You can find articles that are dedicated to the different features in every section of the Control Panel too. You can learn how to accomplish practically everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles feature in-depth guides, so you will never get baffled because of an unclear text. Of course, if you come across a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can contact our customer care staff 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come with an elaborate article library where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we are using. We’ve prepared it on the basis of the feedback that we have gathered from our clients over the years and, as a result, our articles encompass particular problems that you may run into and include the most efficient way to repair them, for example receiving an HTTP 500 error message or not being able to send e-mails from your desktop computer even though you have the right outgoing mail server settings. The articles are available in each and every Control Panel section and you can browse them whenever you want. They can help you widen your knowledge not only about our services, but also about the hosting sphere as a whole, as they feature step-by-step guides and general info such as what cron jobs or file access permissions are.